1. What products does H&HStoreInc offer?

H&HStoreInc offers a range of innovative products designed to enhance comfort and prevent mouse-related hand issues. Our store provides unique solutions for a more comfortable and ergonomic computing experience.

2. What is the return policy?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Please note that certain types of items cannot be returned, such as perishable goods, custom products, and personal care goods. For more details, please refer to our refund policy.

3. How do I start a return?

To start a return, you can contact us at Hassanibrarsudozai@gmail.com. Please note that returns will need to be sent to the address provided by our customer support team. Items sent back to us without first requesting a return will not be accepted.

4. What should I do if I receive a defective or damaged item?

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and make it right. You can reach out to us at Hassanibrarsudozai@gmail.com.

5. How long does it take to receive a refund?

We will notify you once we've received and inspected your return. If your return is approved, you'll be automatically refunded on your original payment method within 10 business days. Please remember that it can take some time for your bank or credit card company to process and post the refund as well.

6. What are the exceptions to the return policy?

Certain types of items cannot be returned, such as perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. If you have questions or concerns about your specific item, please get in touch with us.

7. Can I exchange an item?

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

8. What is the European Union 14-day cooling off period?

If the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. The item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

9. How can I contact H&H Store Inc?

You can contact us by phone at 9053281390 or by email at Hassanibrarsudozai@gmail.com. Our physical address is Hassan sudozai, 137 Church Street, 508, St. Catharines ON L2R 3E3, Canada.